When cargo is time-critical, waiting until the next business day can mean missed delivery windows, storage, demurrage, production delays or an export cut-off. Cusmode Customs Brokers provides urgent and after-hours Customs and MPI support where available for shipments that genuinely need immediate attention.

This may include perishable or biosecurity-sensitive cargo, urgent air freight, critical machinery or spare parts, containers facing storage or demurrage, Customs or MPI holds, and export shipments approaching a vessel or flight cut-off.

For urgent assistance, send the shipment reference, arrival or departure details and available documents immediately. Clearance timing still depends on Customs, MPI and other third parties, but having complete information allows us to act as quickly as the circumstances permit.