Travelling to New Zealand with samples, equipment, stock, electronics or other goods for your business?

Do not assume that because the goods are inside your suitcase or accompanied baggage they will be treated as ordinary personal luggage. Commercial goods carried into New Zealand must be declared, and additional Customs clearance requirements can apply.

Commercial goods worth NZ$1,000 or more

Where commercial goods have a value of NZ$1,000 or more, a full import entry will generally be required. If the goods have not been pre-cleared before arrival, they may need to be held while the appropriate clearance is arranged.

This can be particularly stressful when a traveller has already arrived in New Zealand and needs the equipment or goods immediately.

Customs stopped my commercial baggage — what should I do?

Declare the goods and follow the instructions given by Customs or the airline. Depending on the shipment, you may be asked for:

An electronic Customs entry may then need to be lodged before the goods can be released.

Pre-clear commercial baggage before you fly

Where possible, arrange the Customs clearance before arriving in New Zealand. Pre-clearance can reduce delays and make the arrival process much easier, particularly for business travellers carrying valuable company equipment, samples or stock.

We understand how stressful an airport hold can be

We understand how stressful this situation can be. Travellers may arrive in New Zealand after a very long international flight, only to discover that their business equipment or commercial goods cannot immediately leave the airport. It may be late at night, they may not know who to contact or what Customs requires, and they may be unfamiliar with New Zealand procedures.

At Cusmode, we understand that behind every Customs entry is a real person who may be tired, worried and simply trying to work out what to do next. Where we can assist, we will explain the process clearly and help identify the next steps needed to get the goods properly cleared.

Urgent hand-carried commercial goods clearance

Cusmode Customs NZ regularly assists importers, overseas companies and travellers with unusual and urgent Customs clearance situations.

If you are bringing company equipment, samples, stock, electronics, tools or other commercial goods into New Zealand as accompanied baggage, contact us before you travel whenever possible.

If you have already arrived and your commercial goods are being held pending clearance, send us the available Customs or airline documentation and we can review what is required.

Cusmode Customs NZ
Licensed Customs Broker
New Zealand Customs & MPI Clearance
Auckland • Wellington • Christchurch • Nationwide

Commercial goods in your luggage? Arrange the Customs clearance before you fly.

Call Email Quote Track